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Compleo - eBOX smart and eBOX touch

Charging Station Connection Guide for the Compleo eBOX smart and eBOX touch

Written by Timo Streckfuß

Before you start

Before you begin, make sure:

  • The charging station is physically installed and powered on

  • You have the eConfig App installed on your device

  • You have the charging station's PUK (found on the back of the manufacturer's user manual)

  • The charging station is updated to the latest software version

Step-by-Step Instructions

1. Connect the charging station to the network

  1. Connect the charging station to the network via LAN or WiFi. Use the eConfig App to complete the network setup.

  2. Verify the connection is established by checking the eConfig App app

2. Access the charging station settings

  1. Open a web browser and go to http://172.16.0.1/, or the IP address assigned to the charging station on your network

  2. Log in with username admin and the password (the PUK, found on the back of the manufacturer's user manual)

3. Enable communication via Modbus

  1. Navigate to:
    ​LDP1

  2. Configure the following Authentication settings:

    • Default Authentication if no backend: enabled

  3. Configure the following Loadmanagement settings:

    • Controller active: enabled

    • Load management type: modbus_tcp

    • Modbus TCP Interface: select the network connection used by the charging station

    • Modbus TCP Port: 502

  4. Save the settings and restart the charging station for the changes to take effect

4. Discover the charging station in the commissioning wizard

The charging station is now ready for the commissioning wizard. The gateway will scan the network to find available devices, which may take a few minutes. Once complete, the charging station will appear on the results page.

FAQ

Where do I find the login credentials for the local web UI?

The username is admin. The password is the PUK, found on the back of the manufacturer's user manual. Contact Compleo support if you cannot find the PUK.

Why isn't the charging station appearing in the commissioning wizard?

Check that the charging station is connected to the network via LAN or WiFi, and that Controller active is enabled with Load management type set to modbus_tcp on LDP1. Verify that the Modbus TCP Interface matches the network connection used by the charging station. Restart the gateway and wait for the network scan to complete.

Supported models

  • eBox smart

  • eBox touch

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